Online gambling, betting and casino self exclusion services, Gamstop sites, etc
- Visit Gamstop UK: GamStop.co.uk
- Visit Spelpaus Sweden: Spelpaus.se
- Visit GA USA: GamblersAnonymous.org
If you live in either The United Kingdom or in Sweden then you are able to register to either GamStop (UK) or Spelpaus (Sweden). The Netherlands, Malta (Europe wide through the MGA) and others are set to follow suite.
Alas there is not yet a single central portal for USA players to self exclude themselves from all online casinos and bookmakers. Problem gamblers are advised to seek advice from Gamblers Anonymous.
There are still a lot of UK casinos not on Gamstop. For non Gamstop sites and casinos not on Spelpaus you will need to manually self exclude yourself individually at each casino, bookmaker, bingo site, etc.
Other casino gamestop options: Try Gamban in conjunction with gamstop
Gamban software is known to block access to thousands of gambling websites across the globe. So for non gamstop sites or just as an added extra protection measure you could install this on your pc. Gamban software will block both UK casinos as well as casinos not on gamstop.
Press Release 1:
UK online gambling operators face new customer ID check rules
UK online gambling operators are facing tough new rules for verifying the age of their customers and restrictions on demanding further identification before processing customer withdrawals.
On Thursday, the UK Gambling Commission (UKGC) released its new customer identity verification rules, which will take effect on May 7. The new requirements are part of the regulator’s three-year plan to ensure a ‘fairer and safer’ gambling environment for UK consumers.
The old rules allowed operators a 72-hour window in which to conduct age-verification checks. Operators must now ensure a new customer is of legal gambling age before allowing that customer to deposit funds into their account or make any bet, whether that bet is made using the customer’s own money or funds provided via a free bet or bonus.
The new age-verification rules similarly apply to the free-to-play gambling products on operators’ websites. The UKGC acknowledges that these products “are not technically gambling” but holds the view that there’s “no legitimate reason” why such products should be available to minors.
The new rules also tackle the occasionally shady process of online operators demanding significant identity checks only after a customer wants to withdraw winnings. The UKGC says 15% of the complaints it received from consumers were about this issue.
Operators will now have to verify name, address and date of birth of customers before allowing them to gamble, while any additional verification questions must be asked “promptly.” Customers must be informed about the type of identity documents or info that might be required, the circumstances under which this info might be required and the acceptable methods of supplying the operator with this info. Operators must also take “reasonable steps” to ensure the customer info they have on file remains accurate.
The UKGC says these new requirements will allow operators to better prevent potential gambling harm, in part because identities will now be cross-checked with not only operators’ individual self-exclusion registries but also with the data collected by the Gamstop multi-operator self-exclusion scheme.
Customers will further benefit because operators “cannot demand that customers submit ID as a condition of cashing out, if they could have asked for that information earlier.”
The UKGC is now planning a new consultation on how operators will be expected to interact with customers who display potential problem gambling behavior. UKGC CEO Neil McArthur added that the regulator would “keep using our powers to raise standards for consumers.”
The markets reacted with some restraint to Thursday’s news, as the shares of 888 Holdings, GVC Holdings, Paddy Power Betfair, Playtech and William Hill all shed around 1.5-3% of their value by the end of the day’s trading.
Press Release 2:
New rules to make online gambling in Britain fairer and safer
The Gambling Commission has today announced new rules which online operators must follow to make gambling safer and fairer.
The new rules, which follow an open consultation, will ensure operators verify customers’ age and identity details faster which will benefit consumers.
Safer for children
Until now, online gambling businesses have been allowed 72 hours to carry out age verification checks. The operator cannot permit customers to withdraw winnings until age verification has been completed and must return stakes if the person is found to be underage.
But to guard against the risk of children gambling, new rules mean operators must verify customer age before the customer can:
- deposit funds into an account
- gamble with the licensee with either their own money or a free bet or bonus.
In addition, the Commission is now also insisting that customers must be age verified before they are able to access free-to-play versions of gambling games on licensees’ websites. While free-to-play games are not technically gambling (there is no prize involved), there is no legitimate reason why they should be available to children.
Fairer and safer
In March 2018 the Commission announced that some online operators were treating customers unfairly by requesting additional identity information when the customer attempted to withdraw winnings. Around 15% of complaints to its contact centre were about licensees not allowing a customer to withdraw funds until they submit certain forms of ID.
The new rules require remote licensees to:
- verify, as a minimum, the name, address and date of birth of a customer before allowing them to gamble
- ask for any additional verification information promptly
- inform customers, before they can deposit funds, of the types of identity documents or other information that might be required, the circumstances in which the information might be required, and how it should be supplied to the licensee
- take reasonable steps to ensure that information on their customers’ identities remains accurate.
The changes will help operators better prevent harm or detect criminal activity because they have more information about their customers. In addition, the changes will mean that operators cannot demand that customers submit ID as a condition of cashing out, if they could have asked for that information earlier.
Finally, the changes will increase the likelihood that someone will be identified if they attempt to gamble while self-excluded. This applies equally to the operator’s own self-exclusion schemes and the online multi-operator self-exclusion scheme, Gamstop. This is because effective verification by operators will mean that a customer will not be verified, and therefore unable to gamble, until they provide correct details. These details will then be checked against both the operator’s own self-exclusion database and the verified data held by Gamstop.
Neil McArthur, Gambling Commission Chief Executive, said: “These changes will protect children and the vulnerable from gambling-related harm, and reduce the risk of crime linked to gambling. They will also make gambling fairer by helping consumers collect their winnings without unnecessary delay.’’
“Britain’s online gambling market is the largest regulated market in the world and we want to make sure it is the safest and the fairest. Today’s changes follow our review of online gambling and our ongoing widespread regulatory action into the online sector. We will keep using our powers to raise standards for consumers.”
Jeremy Wright, Secretary of State for Digital, Culture, Media and Sport, said:
“These significant changes mean operators must check someone’s age before they gamble, and not after. They rightly add an extra layer of protection for children and young people who attempt to gamble online. By extending strong age verification rules to free-to-play games we are creating a much safer online environment for children, helping to shut down a possible gateway to gambling- related harm.”
The new rules come into force on 7 May.
The Gambling Commission will shortly be launching a consultation on plans to make explicit our expectations about how to interact with a customer who may be experiencing gambling-related harm and will be calling for evidence on the use of gambling blocking software.